Frequently Asked Questions


» Corporate Housing
» Property Owners




What is Corporate Housing?

Corporate Housing consists of fully furnished one, two, and three bedroom condos, apartments, lofts, town homes and homes. Such properties are located in the most desired areas for those traveling executives, relocating families and vacationer. These rentals are available for short term intervals such as 1 month, 3 months or 6 months at a time.


Why choose a corporate apartment or home?

Corporate apartments or homes offer 50% to 75% more living space compared to hotel rooms and cost about 20% to 35% less. Making you feel right at home.


What is the minimum least term?

30 day minimum, in some locations weekly stays may be available.


What does a corporate apartment include?

Our corporate apartments include complete furniture and houseware package, linens and towels. All basic utilities are also included such electricity, water & sewer, basic cable, unlimited local phone service. Weekly or bi-weekly maid service and high speed internet service is available upon request. You may choose to include these additional services in your rate.


What amenities are offered in our rental properties?

Our finest communities offer a large variety of amenities which may include:
 
· Heated Pool
· Sauna
· Jacuzzi
· Racquetball Court
· Volleyball Court
· Tennis Court
· Tot lots
· Theater
· Fitness Center
· Business Center
·  Dry Cleaning
· Convenience Store
· Car Care Center
· Concierge Services
· Housekeeping
· Ocean View
· Intracoastal View
· City View

Are taxes applicable?

Tax is applicable for stays less than 6 months and 1 day. Tax amount varies in each county and in cities. They do range from 7% to 14%.


Are pets allowed?

Yes, we are able to accommodate you in a pet-friendly community. Each property has a different weight or breed restriction, and most require a pet fees and pet deposit.


Do you accommodate special request or additional furnishing?

We will certainly attempt to accommodate each client’s special request. We can supply with baby furniture, vary bed sizes, add high speed internet service, long distance access, housekeeping and many other services, just ask.


How do I make a reservation?

For a reservation click here and complete the information request form or you may call us to our toll free 1-877-5-RENTAL to speak to one of our corporate housing professionals.


How do I pay?

With a simple application process we can set up for direct billing. Accept all major credit cards: American Express, Discover, MasterCard and Visa. We also accept company checks, traveler’s check and money orders. We may require your individual credit card information incidentals.


Payment Process:

After receiving your signed and completed agreement, we will proceed to charge your credit card 5 business days, prior to your arrival, for the first 30 days of stay. Subsequent monthly charges will be charged, until your departure. For direct billing clients we require your company to mail us payment 5 business days prior to move in.


Is a Security Deposit Required?

Corporate accounts do not require security deposits (may vary depending of location or property). Every guest will be required to provide a valid credit card at the time of reservation regardless of company. The credit card will be used to guarantee for any incidentals. Security Deposits are refundable.


Can my company be billed directly?

Yes, we would be more than happy to have your company fill out our corporate applications. This will allow us to bill them directly once a month.


How do I check-in?

Once your reservation is confirmed, we will send you all details pertaining to your rental reservation. We will send you a welcome letter via e-mail or fax with property address, unit phone number, and key pick-up and drop-off information. Each property will vary instructions.


What is your check-in and check-out time?

Check in time is: 4 p.m. and Check out time is: 12 noon.





What is the commission rate for Signature Residence?

There is no management fee for our owners! The investor/owner will receive the contracted rental amount each month, minus any repairs or maintenance costs incurred from the previous months which were not taken care of.


What are the service solutions provided by Signature Residence?

As corporate housing professionals, we will rent your private condo or home to our large numbers of corporate clients. We handle everything from credit and criminal verifications, rent collection, utility bills for renters and the coordination of maintenance services if the owner is unavailable.


Who signs rental agreement and pays rent?

Signature Residence is your direct client; we sign rental agreements with property owners and we also guarantee you rental payment each month.


What is the minimal lease term?

Signature Residence guarantees its corporate clients flexibility by offering a 30 day minimal rental.


What if our condo association only allows a specific lease term and           requires an application and approval process?

We cordially ask you to inform us of the restrictions and requirements ahead of time so that we can process our paperwork on a timely manner.


Who pays for the departure cleaning?

Signature Residence prepares your unit for the next corporate client.


Are we required to furnish our condo or home?

Furnishing your unit following our furniture guidelines gives up the ability to occupy your unit quicker; however, you do have of not furnishing it.


What else do I need to include in our furnished rental?

You may also choose to include basic utilities, such utilities are based on a cap, and Signature Residence will pay owner for overages (bill copy required).


Phone: Local service plan
Cable: Basic Service (upgrades must be supplied upon request)
Internet: Basic Service
Water: Cap/limit in one (1) bedroom of $40, two (2) bedrooms of $50 and three (3) bedrooms of $60
Electric: Cap/limit in one (1) bedroom of $100, two (2) bedrooms of $120 and three (3) bedrooms of $140

When are rent checks sent out?

On or before the 25th of the month for all revenue processed for the next month.


How are taxes handled?

Signature Residence charges the applicable state, county and city taxes to the guests upon reservation and will in turn pay the taxes to the appropriate parties.


Who takes care of maintaining the quality of my unit?

Signature Residence routinely does an inventory and assessment of the condition of the unit prior to, during, and upon departure of our renter.


What am I, the owner, responsible for?

The owner is responsible for the payment of the mortgage, association fees or dues, property taxes and maintenance repairs that are needed in the unit.


Who pays for these repairs?

It is the owner’s responsibility to maintain their unit beyond normal wear and tear; the following must be scheduled on a routine basis to help keep the quality and standard.


  • Touch up painting
  • AC filter cleaning or replacement
  • Carpet Cleaning
  • Light bulb replacement
  • Other minor repairs necessary for the general upkeep of the unit
  • Other minor repairs necessary for the general upkeep of the unit

If not completed the owner is charged on a case-by-case basis on their monthly statement for the labor and materials involved.

Who pays for repairs of all major appliances?

Signature Residence recommends owners to purchase an appliance warranty to cover all major appliances such as air conditioner, refrigerator, stove, microwave, water heater, dishwasher, washer/dryer, and disposal.


What happens if a renter damages an item in my unit?

Signature Residence holds a credit card as a guarantee for any damages that may occur during their stay. When damages are discovered, Signature Residence will charge and collect damages from the occupant.


How do I know if there is a renter in my unit?

If we have a renter interested in your unit, one of our Account Representatives will call you to check for the availability prior to renting. If your unit is available for the time period requested we send you a lease agreement for the specified lease term. Thereafter, you will be notified of lease extensions, resident changes, or the thirty-day notice to vacate via email.


May I keep personal items in the unit?

If your unit has an extra storage closet, you may place a lock on the door and use it for personal items. However, Signature Residence will not be held responsible or liable for any missing items or claims of damage for items left in the closet.


How many photos can I add to my listing?

Each listing allows you to display up to ten photos. Photos are your best way to attract renters, so it is wise to add as many appealing views as you can.


Must we take inventory of our unit’s items?

Yes, Signature Residence requires an inventory list of each unit whether it’s furnished or unfurnished.



If you feel that we have not covered a question you have, please call our main office at 877-5-RENTAL.

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1-877-5-RENTAL

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Links:

» Corporate Housing FAQs
» Property Owner FAQs

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